How do I submit a claim?

Step 1

Visit our fast forms to download a claim form. Your veterinarian may also have them at their practice.

Step 2

Take your pet to any licensed veterinarian for diagnosis and treatment.

Step 3

Pay your veterinary bill in full, and have your veterinarian
complete sections 2 and 3 of the claim form.

Step 4

Fill out sections 1 and 4 of this claim form. (Remember to sign your form!)

Step 5

Attach your receipt(s) or original invoice to the claim form. Be sure to keep a copy for your own records.

Step 6

Fax your claim form to 1-866-322-5246 or mail your claim form to:

SecuriCan General Insurance Company
200-1200 Portage Avenue
Winnipeg, MB, R3G 0T5

Learn more:

Questions about a Claim?

Call us: 1-800-268-1169
Email us : info@petsecure.com
or fax us at : 1-866-322-5246

Customer Care Centre Hours:

Monday to Thursday 7 am - 10 pm CST
Friday 7 am - 8 pm CST
Saturday 8 am - 7 pm CST

Petsecure Claim Center
Kira -a pet insurance testimonial

Kira's True Tail-
a pet insurance testimonial

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Kira

Nadine, Concord, ON

On June 1, 2004, my Kira fractured her limb. She had jumped and fell the wrong way. I just went crazy. The fact that she was so small (4 months) and she just kept crying. My heart broke for her. I picked her up and rushed her to the Animal emergency, not considering how much this would cost me. When I got to the hospital, they took her x-ray and gave her medication.

I was told that she had a fracture and had to have an operation to correct it. I was devastated. I had no money for this. Thank God I had decided to get pet insurance

When I first got Kira, I knew nothing about taking care of a dog, especially a little pup. A friend of mine told me to call Petsecure and they will help, and boy... did they ever. I got full coverage for Kira and not thinking that I would ever need it. So I did. Everyone thought I was crazy to get insurance for a dog and laughed..... but who's crazy now. I was paying the same amount for a membership at the gym, which I was not even using.

Petsecure saved me and my little Kira. I don't know what I would have done if I didn't have the insurance. The cost of surgery and x-ray came to about $2,500 which I borrowed from someone. I was shocked to the amount which I received back. Kira is doing well and will be having another surgery to have the plate removed and spay. I have recommended Petsecure to everyone.

I would like to thank everyone at Petsecure for saving and helping my little Kira.