How do I submit a claim?
Visit our fast forms to download a claim form. Your veterinarian may also have them at their practice.
You can also get personalized claim forms from our Customer Portal here.
Take your pet to any licensed veterinarian for diagnosis and treatment.
Pay your veterinary bill in full, and have your veterinarian complete sections 2 and 3 of the claim form.
Fill out sections 1 and 4 of this claim form. (Remember to sign your form!)
Attach your receipt(s) or original invoice to the claim form. Be sure to keep a copy for your own records.
Fax your claim form to 1-866-501-5580, email your claim form to Claims@Petsecure.com, or mail your claim form to:
Petline Insurance Company
301-600 Empress Street
Winnipeg, MB, R3G 0R5
Questions about a Claim?
Call us: 1-800-268-1169
Email us : firstname.lastname@example.org
Customer Care Centre Hours:
Feel free to email or phone us at 1-800-268-1169.
Our Customer Care Centre is open:
Monday to Thursday, 7 AM to 10 PM CST
Friday 7 AM to 8PM CST
Saturday 8 AM to 7 PM CST