Petplan or Petsecure? Which are you?

We are actually SecuriCan General Insurance Company, a licensed general insurance company operating solely in Canada.

The name Petplan and logo are registered trademarks which have been licensed from Petplan Limited, in the United Kingdom since 1989.

This year, we are becoming Petsecure. Having acquired more than 20 years worth of knowledge, experience and understanding of Canadian pet parents (and their pet insurance needs) we launched a new suite of plans under our own brand name Petsecure Pet Health Insurance. As of fall 2008, we will operate exclusively under the name (and associated brands) Petsecure.

How stable is your company?

Very! We've been operating as a pet insurance provider in Canada since 1989, and since 2004, we've been a licensed underwriter with significant financial holdings in reserve, a diverse and experienced Board of Directors, and a strong foothold in the Canadian insurance and pet health marketplace. As a result, our members can be assured of our greater financial stability and longevity.

Isn't it better to deal with a 'broker'?

Brokers are actually agents that market, represent and sell pre-existing insurance products under their own 'brand' name. In Canada, we are the only licensed insurance underwriter that creates, design and sells our own pet health insurance products. The others are all simply pet insurance brokers.

As an underwriter, we are founded upon a deeper knowledge of what our customers want, and a stronger understanding of how pet insurance works.

What is your core focus?

SecuriCan General Insurance Company (Petsecure) is a pet health insurance underwriting specialist. The company was created for this very purpose, and pet insurance remains our sole business focus.

As a consumer, how does dealing with a 'privately-held' pet insurance company benefit me?

Being a privately-held company can actually be seen as a pledge of our commitment and our accountability to you. Unlike with publicly-traded companies, our commitment to members - rather than responding to an immediate and ongoing demand for profits and returns from a broad base of shareholders - will always remain the top priority in everything we do.