Join our team!
We may be in the insurance business, but we aren't your typical insurance company. We insure pets. Not cars, not houses, not even people. We only insure playful, cuddly pets - your best friend. Never heard of pet insurance? You're not alone! Come join our team, learn all about it and help spread the word.
You're looking for a challenge. You think outside the box. You love to learn. You're dedicated, responsible, enthusiastic, service oriented and above all, you're passionate about pets. If you don't think it's crazy to send your pup to doggy day care or buy a birthday gift for your pet, you'll understand our clients.
Current Oportunities:
Manager – Training and Development
The successful candidate has experience as a trainer and is energetic, with a strong work ethic, setting the standard for achievement, customer service and accomplishment. Proven effective interpersonal and communication skills will provide leadership and encouragement to others and establish positive relationships. This individual will be responsible for:
- Developing and delivering various corporate training programs
- Assisting in a large project developing a new policy system including leading QA and training
- Managing the participation of training specialists and subject experts in training programs
- Working with department managers to develop and maintain efficient procedures
- Creating training opportunities for various levels of employees
Product Manager
The successful candidate has experience working on projects documenting requirements and with quality assurance activities. You will also have experience in the administration and maintenance of systems and related documentation. The candidate should have strong organizational skills, experience in facilitation and effective communication skills (written and verbal). Understanding of insurance business and terminology will be considered an asset. The individual will be responsible for:
- Maintaining various network systems through security management, workflow design, rules engines and reference data
- Assisting in a large project developing a new policy system including QA and system set up and implementation
- Developing business requirements for systems programming and reporting
- Analysing report data and report findings to management team
Team Leader – Customer Centre
- Lead/Coach your team & deliver performance reviews
- Deliver QA sessions to your team
- Identifying training required – working with Managers to schedule refresher training
- Responsibility for monitoring & adjusting ACD criteria
- Manage queue application/agent priority
- Shift work and rotational Saturdays required
- Front-line assistance to all team members
Starting salary $32,000 to $42,000 per year plus the potential to earn up to $1,000 monthly in additional bonuses. We offer a full compensation package including a retirement savings plan, company paid training and continuing education with opportunities for personal career growth. Interested applicants should forward a resume and cover letter, including stating salary expectations, in confidence.
Bilingual & Non-Bilingual Sales & Service Professionals
Full-time & Part-time
Do you have experience working in sales, customer service, or in a customer centre environment? Are you passionate about pets? This unique opportunity may also suit those with experience in a veterinary practice.
- Starting wage of $12.36/hour for unlicensed individuals plus the potential to earn $1.50 to $5.00 per hour in commission
- Part-time employees will work a minimum of a 17 hour work week (min. 2 evening per week and Saturdays)
- Full time employees will work a 35 hour work week (rotational Saturdays)
- Company paid training and continuing education; standardized weekly schedule; opportunities for personal career growth.
Animal Health Professional – Claims Adjuster / Underwriter
Have you been working in a veterinary practice as an Animal Health Technologist but you're looking for a change? We are currently seeking a Claims Adjuster/Underwriter to help respond to our growing number of insured pets.
Qualifications Required:
In this position, you'll use your medical training, keen attention to detail and computer skills to help develop coverage guidelines, assess pets' medical histories for policy approval and analyze claims to determine how much will be paid to our pet parents. This unique position offers a starting salary of $29,000 - $39,000 per year.
Interested? Please submit your resume, cover letter indicating the position you are applying for and salary expectations.
We're thinking about your future. We offer a great compensation package including a retirement savings plan for full-time employees, company paid training and continuing education and opportunities for career growth.
Thank you for your interest in SecuriCan General Insurance Company. We will review your qualifications and if there is further interest we will contact you directly. We retain resumes on file for one year. Applicants should submit their resumes to:
SecuriCan General Insurance Company
Attn: Human Resources
200 - 1200 Portage Avenue
Winnipeg, MB R3G 0T5
E-mail: hr@securican.ca
Fax: 204-957-0678
www.securican.ca
www.petsecure.com
We thank all candidates for applying, but only those under consideration for an interview will be contacted. No phone calls please.
